Question 1

How do I start therapy with you?

Accepted Answer

Book a free fifteen minute consultation, either through the client portal or by sending a note from the contact page. We talk through what you are looking for and whether I am the right fit. If I am, we schedule a first full session. If I am not, I will say so and point you toward someone better suited. That is the whole process, and there is nothing to prepare beforehand.

Question 2

What ages do you work with?

Accepted Answer

I work with individuals ages 15 and up. For minors, it is not uncommon to have a family component incorporated into sessions. I work collaboratively with you and your family to determine the frequency and intensity of parental involvement on a case by case basis.

Question 3

Do you only treat athletes with eating disorders?

Accepted Answer

No. The athlete eating disorder population is my most specialized area of expertise, but I work with all individuals who struggle with eating disorders, including anorexia, bulimia, binge eating disorder, OSFED, and orthorexia, as well as disordered eating, relative energy deficiency, unhealthy exercise, and body image issues. I also help athletes who do not experience disordered eating and only want support with performance. I am proficient in treating anxiety, depression, self-esteem challenges, identity issues, perfectionism, and trauma.

Question 4

Do I need a diagnosis to be seen?

Accepted Answer

No. Many people come in without one, and some leave without one. What matters is whether something is interfering with your life, your sport, or your peace of mind. Waiting until things get worse is not a requirement for care.

Question 5

How does the therapy process work?

Accepted Answer

During the first session we get to know each other and establish treatment goals. The therapeutic relationship is one of the strongest predictors of success, so we take time to create a comfortable space and move into challenges at a pace that works for you. The duration of therapy is unique to each person, and we check in routinely on your progress and whether continued sessions make sense. Most people attend weekly at first and taper as their needs change.

Question 6

What happens in a free consultation?

Accepted Answer

It is about 15 minutes. You tell me briefly what is going on and what you are looking for, I tell you how I work, and we both decide whether it makes sense to go further. There is no assessment, no paperwork, and no obligation. If I am not the right fit, I will say so and try to point you somewhere better.

Question 7

Do you take insurance?

Accepted Answer

I am credentialed with Aetna through Headway for therapy services in Florida only. Otherwise Harbor Counseling is a self-pay, out-of-network provider, and clients are billed directly. You can submit a superbill to your insurance for potential reimbursement, though reimbursement is never guaranteed.

Question 8

What if I cannot afford your full rate?

Accepted Answer

I keep a limited number of reduced rate spots on my caseload, based on income. If you think you may be eligible, mention it when you reach out and we will discuss it directly.

Question 9

What is a Good Faith Estimate?

Accepted Answer

Under the No Surprises Act, you have the right to a written estimate of what your care will cost if you are uninsured or not using insurance, including if you submit superbills yourself. You will receive it in writing before your first session, and you can dispute a bill that exceeds it by $400 or more. The Fees and Insurance page covers this in full.

Question 10

Where are you located?

Accepted Answer

I have a physical office in Jacksonville, Florida for in-person appointments, at 12412 San Jose Blvd, #304A, in the Mandarin area. I am also authorized to practice telehealth through PSYPACT, so I can see clients located in participating states.

Question 11

Which states can you see clients in?

Accepted Answer

The states currently participating in PSYPACT are: AL, AK, AZ, AR, CO, CNMI, CT, DE, DC, FL, GA, ID, IL, IN, KS, KY, ME, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY. Not included are California, Hawaii, Iowa, Louisiana, Massachusetts, New Mexico, New York, and Oregon. You must be physically located in a participating state at the time of your session.

Question 12

Is telehealth as effective as meeting in person?

Accepted Answer

For most of what I treat, yes. Telehealth works well for eating disorder therapy, sport psychology, and anxiety, provided any needed medical monitoring happens locally. Some people simply prefer the room, and that is a good enough reason to come in.

Question 13

How do I get started?

Accepted Answer

Fill out the form on the contact page, or book directly through the client portal. I will reach out to schedule a brief discovery call so we can learn a little about what you are looking for and decide together whether we are a good fit.

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